As long as your account is registered with our rewards program, you'll earn reward points every time you place an order online!
Every £1 spent online will earn you 1 reward point*
As long as you continue to order with Office Needs, you'll keep accumulating points - they won’t be reset at the end of the year, so you don't need to worry about using them or losing them.
Points can be exchanged at any time, and the choice of reward is up to you; from discounts on your next order, vouchers and treats to share (or not!) with your team, or a charitable donation to one of the worthwhile causes Office Needs is proud to support. If you're signed in and ready to dive in, scroll on down and you'll find your rewards dashboard panel below.
A beginner's guide to our new reward scheme
If you'd like to know more about how earning and redeeming points works before you go, check out our handy video guide for a quick rundown of everything you need to know!
Want to get involved?
Not everyone wants to be part of our Rewards system (though we know most of our customers love it!) so we'll need permission from any existing customers - and a little extra information for us - in order to be enrolled in our new rewards program.
We've put together a short form that covers everything needed to get you all set up, or you can give us a call if you'd prefer to have your account manager talk you through it!
For new customers, you can choose to join our rewards program when you sign up - it's as easy as checking a box on the registration form, and you'll be earning points from your very first order!
What if I've already been earning points before you made the improvements?
Don't worry, all your points are safe and still accumulating as normal! You'll just see them displayed a little differently, and the way you redeem them is a little different too.
Can I order Reward products that are out of stock?
You can! We didn't want our customers to be frustrated if they've been saving all their points for something and then can't place the order because of stock levels, so if you order an out-of-stock product we'll simply get in touch and arrange to put it on back order for you.
Can I order multiple Reward products in an order? What if I only want to redeem Reward products?
That's no problem - your points work like currency, so you'll simply see your basket build without accumulating product costs.
Any other questions? Just ask our friendly team!
*Per £1 spend excluding VAT. Any credits against the account will negatively affect your total, and points accrual will be disabled until overdue payments are collected. If there is no activity on your account over 3 consecutive months, your points total will be reset.
Please Note: All points earned will take 7 days to arrive in your usable account balance, in case of any returns or changes to your order.
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